Safety and crisis help
SoberChamp is here to support you. It is not medical care, and it is not an emergency service.
Last updated
If you are in danger right now
Call your local emergency number. In the United States and Canada that is 911, in the United Kingdom 999, in the European Union and India 112, in Australia 000.
If you are thinking about ending your life or hurting yourself, please reach a person now:
- United States and Canada: call or text 988, the Suicide and Crisis Lifeline.
- United Kingdom and Ireland: call Samaritans on 116 123.
- Australia: call Lifeline on 13 11 14.
- Anywhere else: findahelpline.com lists free helplines by country.
If someone has taken too much of something, cannot be woken, is having a seizure or is struggling to breathe, call emergency services now and stay with them.
These services are run by independent organisations, not by SoberChamp. Numbers can change, so please check locally if a line does not connect.
SoberChamp is not medical care
- SoberChamp is not a medical device. It does not diagnose, treat, cure or prevent any condition, including addiction or substance use disorder.
- It does not replace a doctor, a therapist, a treatment programme or a support group. It can sit alongside them.
- Sori is an AI companion, not a clinician. Read more on the AI page.
- Health timelines and other health content in the app are general information about what many people experience. Your body may differ.
Talk with a doctor before you stop
For some substances, stopping suddenly is dangerous.
- Alcohol. If you drink heavily every day, stopping at once can cause seizures and a condition called delirium tremens, which can be fatal. The safest way to stop is with medical support.
- Benzodiazepines such as diazepam or alprazolam. Never stop suddenly. A doctor can plan a gradual reduction.
- Opioids. Withdrawal can be severe and is best managed with a clinician. After a break your tolerance is lower, which raises the risk of overdose if you use again.
See a doctor today if, after cutting down or stopping, you notice shaking, heavy sweating, a racing heart, vomiting or severe anxiety. Call emergency services for a seizure, confusion, hallucinations or a high fever.
When your answers during setup suggest one of these risks, the app shows a safety screen and encourages you to speak with a doctor first. Sori will not coach an unsupervised detox.
Reaching out for care is a strong and wise step.
How the app keeps help close
- SOS on every screen. One tap opens breathing, urge surfing, a delay timer, grounding, your reasons, your person and the helplines for your country.
- Helplines from a maintained table. Emergency numbers and helplines come from a table our team maintains. The AI never supplies a phone number.
- Works without an account. SOS tools and helplines work in guest mode, without consent to data storage, and without Plus.
- A crisis protocol for Sori. When a message suggests immediate danger, Sori’s first reply is fixed text that points to emergency services and helplines. The full protocol is on the AI page.
Safety in the community
The Circle is peer support from other members, not professional advice. Members agree to leave medical advice to doctors. You can report any post and block any member. See the community guidelines.
Adults only
SoberChamp is for people aged 18 and over. If you are younger and need help, please talk with an adult you trust, or find a youth helpline for your country at findahelpline.com.
Contact
Safety concerns about the app or about a reply from Sori: support@soberchamp.com. We cannot respond to emergencies by email.